Recent Posts

Unmatched Customer Service in North Palm Beach

12/6/2018 (Permalink)

Why SERVPRO Unmatched Customer Service in North Palm Beach When it comes to damage restoration in South Florida, you can always count on SERVPRO of North Palm Beach County!

At SERVPRO of North Palm Beach County, we pride ourselves on our professional training, our state-of-the-art equipment, and, most importantly, our dedication to unmatched customer service. Our 24 hours a day, 7 days a week emergency water damage, fire damage, storm damage, and mold remediation services depend on our staff doing the best job possible. For some, that means properly restoring the residential or commercial property. To us, however, it means not only properly restoring the residential or commercial property, but also consistently operating with a customer-first mentality.

We understand that when we get a phone call a job needs to be done, and quickly. As such, our highly trained technicians get to the disaster fast and with the customer’s needs as a priority. The unmatched customer service at SERVPRO of North Palm Beach County is based on the following principles:

  • We are great listeners
  • We are patient and understanding
  • We are attentive to our customers’ specific needs
  • We have unmatched knowledge of the equipment we use
  • We are damage restoration experts
  • We communicate clearly
  • We are focused on completing the job quickly and efficiently
  • We are constantly seeking to learn new skills
  • We appreciate any and all customer feedback
  • We get the job done right, each and every time

Utilizing the above principles each day ensures that our team is on the same page and focused on the same mission to exceed our customers’ expectations. When it comes to damage restoration in South Florida, you can always count on SERVPRO of North Palm Beach County!

Getting Your Home Hurricane Ready In Winter Months

11/26/2018 (Permalink)

Storm Damage Getting Your Home Hurricane Ready In Winter Months Do the work now, save money, and rest easy during 2019’s hurricane season!

Florida homeowners may think it is crazy to start preparing for hurricane season right now. With the winter months approaching, storms and hurricanes are likely the last thing on the minds of South Florida residents. However, the winter months are actually the best time of year to do the major house work required to prepare your home for next year’s hurricane season.

First of all, hurricane preparation tools and equipment can be expensive, but purchasing them now is actually a great way to save. We recommend taking advantage of the winter months to purchase things like:

  • Hurricane shutters
  • Generators
  • Surge protection
  • Extra plywood

In addition, this is a great season to check for cracks in the foundation of your home. Walk around the perimeter and assess the concrete for any type of stress. Finally, we also recommend using this storm downtime to review your current insurance policy. Things like flood insurance are likely not covered under your homeowners insurance plan.

Being proactive in the during the winter months is the best way to ensure that your home is ready for hurricane season next year. In addition, there is no better way to save than taking advantage of this cost-effective storm plan. Scrambling last minute to prepare for hurricane season is a recipe for disaster. Do the work now, save money, and rest easy during 2019’s hurricane season!

Fire Safety When Staying in Peer-to-Peer Lodging

11/10/2018 (Permalink)

Fire Damage Fire Safety When Staying in Peer-to-Peer Lodging With this substantial growth in peer-to-peer lodging, there are a number of safety concerns that have arisen.

Peer-to-peer lodging companies have seen a massive growth over the last several years. With the lodging trends moving slightly away from hotels and resorts toward privately owned, short-term rentals like apartments and houses, corporations like Airbnb have seen impressive success and are only expanding their reach. In fact, this movement is said to be the fastest-growing substitute to hotels and motels.

With this substantial growth in peer-to-peer lodging, there are a number of safety concerns that have arisen. Today we focus on fire safety and how peer-to-peer lodging options have addressed the issue. While hotels and motels have a number of fire safety regulations, the same may not be able to be said for peer-to-peer lodging options. Code regulations as they relate to important items such as smoke alarms, fire doors, automated extinguishing systems, and posted fire escape routes are the norm in hotels and motels. However, peer-to-peer lodging does not see the same requirements.

Unfortunately, peer-to-peer lodging is mostly unregulated. Since the peer-to-peer lodging sector is so new, most code regulations have yet to reach them. While the private residences for peer-to-peer lodging properties likely fall under their local codes, there are still a lot of issues with a lack of uniformity in regulations. A study was performed by the U.S. Fire Administration and found that one in five Airbnb properties do not have a smoke alarm and about 50 percent do not list a CO alarm.

As such, it is important to keep fire safety in mind whenever staying at peer-to-peer lodging. Hopefully, regulations will soon catch up to that of hotel requirements.

SERVPRO for Mold Removal in North Palm Beach County

10/17/2018 (Permalink)

Why SERVPRO SERVPRO for Mold Removal in North Palm Beach County At SERVPRO of North Palm Beach Country, our mold remediation specialists are consistently trained on mold removal techniques.

Being a homeowner in North Palm Beach County means thinking about a lot of different maintenance-related tasks. From keeping the inside and the outside of the house clean to ensuring that your appliances are in working order, the role of a homeowner is a never-ending job. One of the most common home issues in South Florida relates to mold growth. Due to our humid climate and long rainy season, avoiding mold growth is a serious challenge for most. As such, it is important to know who to turn to for mold removal services.

At SERVPRO of North Palm Beach Country, our mold remediation specialists are consistently trained on mold removal techniques. Remaining up-to-date on all things mold growth and mold remediation is imperative to offering South Florida’s most trued services. In addition to a highly-skilled, continually trained workforce, the SERVPRO team prides itself on being very quick. The reality is that when mold is spotted, speed is of the utmost importance. Mold spores can spread extremely quickly, especially when a lot of moisture is present. So, being proactive and fast is what makes our mold remediation team so successful.

When the SERVPRO mold removal crew gets on a job, they first determine the contamination area as they get prepared with protective gear. Using a variety of mold removal techniques, our mold remediation technicians work tirelessly to ensure that the entire area is cleared before assuming that the job is completed. After that, the mold professional will evaluate the areas in which the moisture is thriving in order to prevent future mold issues.

With a strategic mix of training, speed, and dedication to every job, the team at SERVPRO of North Palm Beach County is South Florida’s trusted mold removal specialists. If you believe that your home is suffering from mold growth, contact our team today and we will make it “Like it never even happened.”

Disaster Planning for Senior Citizens

10/5/2018 (Permalink)

Storm Damage Disaster Planning for Senior Citizens From hurricanes to fires and from rainstorms to power outages, there is no such thing as being too prepared.

Storms in South Florida are almost always unexpected and they often pose a serious threat, especially for the senior citizen community. From preparing your home and belongings to determining a plan if an evacuation is ordered, seniors must develop a plan of action when an emergency strikes. First and foremost, it is important to lean on family, friends, and neighbors when possible. In addition, relief workers and local officials may also be available to help you deal with a disaster. However, there are certainly times when these groups of people will not be able to reach you right away and that is when your storm preparedness planning comes in.

The first step in disaster planning is to develop and organize the three main steps to preparedness:

  1. Get a disaster kit: purchase a supplies kit with food, water, medications, and emergency supplies that could last up to three days. Be sure this kit is light enough for you to carry, or better yet, stored in a bag on wheels. Keep a folder with all of your vital documents so that you can easily grab it if you need to leave quickly. Also, be sure to consistently update your disaster kit every six months to ensure that you have all that you need as your needs may change.
  2. Develop a plan: set up a meeting with your family and friends to determine exactly what would happen if a storm hits. Be sure to carry your family’s contact information in your wallet so that you have it at all times. In addition, discuss escape routes and proper meeting places so that you have a specific routine narrowed down.
  3. Stay informed: listen for updates from your community as well as from local authorities when a disaster situation is on the horizon. Listen to the television or radio weather station or local news to stay informed on potential evacuation orders or other important information.

Being caught in a disaster unprepared is truly a nightmare. When a sudden emergency strikes, it is critical to be ready for anything. From hurricanes to fires and from rainstorms to power outages, there is no such thing as being too prepared. As we round out the final weeks of storm season, double-check your preparedness routine and ensure that you are prepared.

Keeping Your Business Safe During the Holiday Season

9/26/2018 (Permalink)

Commercial Keeping Your Business Safe During the Holiday Season When it comes to small business security, you truly cannot be too careful.

It’s finally fall and that means that the holiday season is right around the corner. For many businesses throughout South Florida, this is the time of year to prepare the commercial properties for increases in customers, and hopefully, increases in sales. From office holiday parties to family gatherings, the holiday season is truly the most wonderful time of year. Unfortunately, however, it is also the time of year when business owners must account for potential criminal attacks. As such, it is important to create a security plan for the holiday season.

Small business owners are at risk of robberies since they often have extra cash in-store during this time of year. Be sure to keep in mind the following safety tips in the upcoming holiday season:

  • Go over all of the security employees with the staff and ensure they have a thorough understanding of protocols
  • Check that all alarm systems, surveillance cameras, locks, and cyber security software are in working order
  • Ensure all doors and windows are locked upon closing each night
  • Update your system to account for the extended holiday hours
  • Try to make bank deposits at different times, avoid having a set routine
  • Consider bringing on a nighttime security guard
  • Avoid checking your business email account when you are on a public Wi-Fi network
  • Install an outside lighting system
  • If hiring seasonal employees, be sure to do thorough background checks

The holiday season is a profitable time for many businesses, but an unexpected break-in could send your business into a tailspin. When it comes to small business security, you truly cannot be too careful. Keep these tips in mind this year and have a wonderful holiday season!

9 Most Common Causes of Water Damage

9/12/2018 (Permalink)

Water Damage 9 Most Common Causes of Water Damage If you believe that your home has suffered from water damage, our team of SERVPRO water damage restoration experts is here to help.

Water damage in the home, especially damage that is not identified, can cause serious issues to the home’s structure and even to you and your family’s health. Unfortunately, far too many homeowners are unaware of some of the most common causes of water damage and are therefore not prepared to prevent it in the first place. While some water damage is unavoidable, being educated on typical sources for water issues will make you more prepared to identify a problem and handle it before it becomes both costly and destructive to your home.

Residential water damage is extremely common, especially in homes throughout the South Florida region. Understanding potential sources of water issues is the first step to prevention. The following are some of the most common causes of water damage:

  1. Washing machine supply lines pressure
  2. Dripping toilet
  3. Busted or leaking pipes
  4. Sewer lines backup
  5. Gutters
  6. Water buildup in crawl spaces
  7. HVAC problems
  8. Malfunctioning appliance like dishwasher, sink, refrigerator, etc.
  9. Heavy rains or major storms

While the above causes are the most commonly seen challenges for homeowners, there are a variety of additional causes of water damage. Being proactive is the best way to save money and maintain your home’s interior and exterior in optimal condition. If you believe that your home has suffered from water damage, our team of SERVPRO water damage restoration experts is here to help. Call us today to learn more!

Fire Safety Tips While Cooking

9/4/2018 (Permalink)

Fire Damage Fire Safety Tips While Cooking As you cook your meals this year, be sure to share these fire safety tips with your entire family.

Cooking is a special activity that many families like to do together. Unfortunately, cooking fires are the leading cause house fires and home fire injuries today. According to the National Fire Protection Association (NFPA), 40 percent of all home fires begin in the kitchen and U.S. fire departments record that they respond to an average of approximately 166,100 cooking-related fires annually. There are about 455 daily fires in the United States and with cooking fires being the top source, it is important to be aware of how to prevent kitchen fires from starting in the first place.

Cooking equipment can be very dangerous if not used properly and carefully. Thanksgiving is actually the leading day for home fires involving some type of cooking equipment. That number is 4 times the average number of home fires! Since the average American household cooks at least one hot meal each day, it is absolutely essential to be doing so safely. These are some of the most critical fire safety tips to follow while cooking:

  1. Never leave the kitchen while boiling, frying, broiling, or grilling food
  2. Turn off the stove every single time the kitchen is left unattended
  3. Do not use the stove or stovetop if you have consumed alcohol or are feeling sleepy
  4. Keep items like wooden utensils, oven mitts, towels, and food packaging away from the stovetop
  5. Regularly check on food items that are roasting, baking, or simmering
  6. Always use a timer to remind yourself that you are cooking food
  7. Be aware of your clothing like large-fitting shirts or loose sleeves
  8. Keep a fire extinguisher near the kitchen
  9. Never throw away hot grease in the garbage can
  10. If a small fire starts on the stovetop, smother the flames with a lid to cover the pan and then turn off the burner
  11. If an oven fire starts, turn off the heat and do not open the door
  12. If you have any doubts about stopping the small fire, get out of the home immediately and call 9-1-1

As the fall holiday season begins, many families will be enjoying their time together in the kitchen. As you cook your meals this year, be sure to share these fire safety tips with your entire family. If your kitchen does suffer from fire damage, contact SERVPRO right away to handle the cleanup and restoration. Contact us today for more information!

Some of the Worst Hurricanes of All-Time

8/23/2018 (Permalink)

Storm Damage Some of the Worst Hurricanes of All-Time Hurricane season has been good to South Florida residents in 2018, but it is important to remain vigilant and continually monitor the weather.

Florida residents are all too familiar with hurricane season and the massive destruction that it can cause. Unfortunately, the 2017 hurricane season broke all kinds of records in regard to damage and disaster. With the most notable storms of Harvey, Irma, and Maria, people across the globe have suffered tremendously at the hands of one of nature’s scariest, most unpredictable weather threat. In many cases, the damages incurred following a particularly bad hurricane create lengthy, sometimes permanent, effects on the physical locations, the community members, and the economy.

While troubling to recall some of the most destruction storms, it is important to remember that hurricanes are something to be taken very seriously. In Florida, Hurricane Andrew was a big wake-up call for many. As such, remembering some of the biggest storms of the past can serve to enhance preparation in the future. In no particular order, the following are some of the worst hurricanes of all-time:

  1. Katrina, 2005
  2. Galveston, 1900
  3. Harvey, 2017
  4. Andrew, 1992
  5. Camille, 1969
  6. Sandy, 2012
  7. Irma, 2017
  8. Ike, 2008
  9. Maria, 2017
  10. Gilbert, 1988
  11. Florida Keys, 1935
  12. Mitch, 1998

Hurricane season has been good to South Florida residents in 2018, but it is important to remain vigilant and continually monitor the weather. Preparedness is extraordinarily important to protect your loved ones, yourself, and your property. Coastal residents must be even more prepared and aware of the current and future weather. Be sure to check back on our blog for updated tips on preparing your home for hurricane season!

Expectations for Professional Mold Removal

8/17/2018 (Permalink)

Why SERVPRO Expectations for Professional Mold Removal Unlike some of our competitors, our highly trained mold remediation specialists are here to quickly restore your property.

Spreading throughout a residential or commercial property in as little as 48 hours, mold infestations are something that must be taken seriously. It is important to understand that since mold spores live everywhere, both indoors and outdoors, any company claiming the ability to remove all mold from a building is being dishonest. The reality is that microscopic mold spores occur naturally and only become an issue in high quantity. The problem in the mold remediation industry is that far too many companies make false claims and are actually lacking the skills, experience, and equipment to so that job the right way.

Mold removal is a specialized skill that requires licensing to do the job effectively, safely, and with the proper restoration techniques. The following are important qualities to look for when you are hiring a professional mold removal and restoration company:

  • An Applied Microbial Remediation Specialist should be on the job
  • An inspection and assessment should be done to determine mold damage
  • Actions should be taken to contain the mold and prevent spreading (the best method is using negative air chambers to isolate the contaminated area)
  • Air filtration should be used
  • Protective safety gear should be worn at all times when dealing with mold projects – look out for things like face masks, gloves, or even a full suit if the mold issue is very large
  • Antifungal and antimicrobial treatments will be utilized
  • All contents in the contaminated areas should be cleaned properly to not only disinfect but to also remove odors
  • Restoration should take place last to restore affected areas and repair damage

SERVPRO is proud to offer our mold damage repair and restoration services at a reasonable cost. Unlike some of our competitors, our highly trained mold remediation specialists are here to quickly restore your property. Call us today to learn more!